Ambulance Emergencies

Know When it's an Emergency

Sometimes it is difficult to know whether your problem is serious or not. Here are just a few examples* of when you require emergency medical care - and you should call 911 or go to an emergency department.

  • When you are experiencing pains or tightness in the chest
  • When you have severe pain
  • When you have shortness of breath
  • When a person is choking or having difficulty breathing
  • When you think you may have fractured or broken a bone, or have a wound that may need stitches
  • When you have sudden, severe headaches, vision problems, sudden weakness, numbness and / or tingling in the face, arm or leg, trouble speaking, or dizziness
  • If your child has diarrhea and vomiting and won't eat or drink
  • When a baby under six month has a fever over 101°F

*If you have any doubts, call 911. The ambulance will take you to the appropriate emergency department.

When You Call 911

  • The ambulance can't help you if they can't find you
  • Stay calm - give clear information
  • Clear a path to the patient - move furniture, unlock doors
  • If possible have someone meet the ambulance
  • Be sure your house number is clearly visible from the street
  • If you live in a house - turn on the outside lights at night
  • If you live in an apartment - try to meet the ambulance at the lobby door and have the elevator ready
  • Do not move the patient, unless life is threatened

What to do

Be prepared to answer the following questions related to the patient's condition:

  • Bleeding
  • Breathing
  • Consciousness

In Webster, call the emergency number 911 for medical emergencies. Be sure to state your name, address of the emergency and phone number from where you are calling.