Know When it's an Emergency
Sometimes it is difficult to know whether your problem is serious or not. Here are just a few examples* of when you require emergency medical care - and you should call 911 or go to an emergency department.
- When you are experiencing pains or tightness in the chest
- When you have severe pain
- When you have shortness of breath
- When a person is choking or having difficulty breathing
- When you think you may have fractured or broken a bone, or have a wound that may need stitches
- When you have sudden, severe headaches, vision problems, sudden weakness, numbness and / or tingling in the face, arm or leg, trouble speaking, or dizziness
- If your child has diarrhea and vomiting and won't eat or drink
- When a baby under six month has a fever over 101°F
*If you have any doubts, call 911. The ambulance will take you to the appropriate emergency department.
When You Call 911
- The ambulance can't help you if they can't find you
- Stay calm - give clear information
- Clear a path to the patient - move furniture, unlock doors
- If possible have someone meet the ambulance
- Be sure your house number is clearly visible from the street
- If you live in a house - turn on the outside lights at night
- If you live in an apartment - try to meet the ambulance at the lobby door and have the elevator ready
- Do not move the patient, unless life is threatened
What to do
Be prepared to answer the following questions related to the patient's condition:
In Webster, call the emergency number 911 for medical emergencies. Be sure to state your name, address of the emergency and phone number from where you are calling.