The residents of the Town of Webster have been dealing with the frustrating issue of discolored water for a number of years. Discolored water can be caused by a number of conditions, one of the most common being unlined cast iron pipes that generate rust when they come into contact with settled water. Unfortunately, our groundwater also contributes to our problem with discolored water. High levels of iron and manganese can be found in groundwater sources throughout New England so we are not alone in this problem. We need to treat our water to control these levels while also balancing our need to maintain a chlorine residual in the distribution system to control bacteria. Unfortunately, the chlorine required for disinfection also causes the iron and manganese to oxide and discolor the water. Please know that we work diligently to ensure that all of our water treatment programs are beneficial to public health. In our Town's case, the unfortunate side effect of unlined pipes, iron & manganese, and chlorine is discolored water.